1.       Select File.

2.       Move your mouse over Database Maintenance.

3.       Select Backup Database.

4.       Provide the requested credentials.

5.       Select the location where you would like your backup to be saved (e.g. desktop) and give it a unique name (e.g. corner_liquor_05_21_2009).

6.       Select Open.

7. The database has been backed up.

1. To check the version you are on, open the software and select File and then About.

If the Database Version is;

·         Lower than 12.60504, you’ll need to upgrade to 12.60504, then upgrade to 12.60641, then you can upgrade directly to the latest version of CRE. See the important notes section for details on the required steps for this type of upgrade.

·         If you are on any version that is newer 12.60641, click here to download the latest CRE patch.

 1.       Select the Manager or Options button.

2.       Enter the administrator password (default: admin) where applicable.

3. Select Administrative then Credit Card Settlement.

 4.       Select Settle to settle your credit cards. (Adding tips if necessary.)

5.       Select Exit to return to the Options Screen.

 6. Select Tools and then End of Day.

Complete an end of day to get a report of the summary of sales that occurred between now and the last time the end of day was performed.

1. Right click the Start Button in the bottom left hand corner of the screen.

2.   Select Control Panel.

3.       Scroll down to CRE QuickPatch v2 and select it. If you are unable to find it, skip the remainder of this section.

4.       Select Change/Remove.

5.   Select Yes when asked to confirm your decision.

6.   When notified that the patch has been uninstalled, select

Finish.

 1. Right-click on cre.netqp.exe and select

Run as Administrator.

2. When the installer starts, select Next. Note: when installing versions of patches that are older than 12.7, if you are prompted to install SAP Crystal Reports runtime engine for .NET framework, click install. If the installation fails and you are prompted to continue with the installation, click continue. This occurs because Crystal reports is installed with the full installer and it already exists on your system.

3. Select I accept the terms of the license agreement then select Next.

4. After reading the notice select Yes, I understand, then select Next.

5.       Provide a user name and company name.

6.       Select Next.

7. Select Complete then select Next.

8. Select Install.

9. When notified that the patch has been installed, select Finish.

 NOTE: Depending on the size of the database and the hardware specifications of the computer, the conversion may take a significant amount of time to complete. This can be a few minutes to over an hour. Once the check starts it cannot be stopped or interrupted. Doing so may result in an unusable database or loss of data. Ensure the computer has enough time to complete the check.

1. Select Begin Conversion.

 2.       If prompted if a database backup has been performed:

·         Selecting Yes will tell CRE that you have done a backup already and will continue the conversion as normal.

·         Selecting No will tell CRE that you need to do a database backup (see below).

3.       When prompted to backup your database select Yes to backup the database. You will be prompted for your credentials and then be asked to choose a location to save the backup. Selecting no will tell you to backup the database and will then exit the software.

·         You will want to select Yes at this window on your server. On the stations you can answere the previous question that you have backed up your database already.

 4. After your database has been converted, select Continue.

  1.       Select File

2.       Move the mouse over Database Maintenance

 4. Enter the administrator password

NOTE: Depending on the size of the database and the hardware specifications of the computer, the Check may take a significant amount of time to complete. This can be a few minutes to over an hour. Once the check starts it cannot be stopped or interrupted. Doing so may result in an unusable database or loss of data. Ensure the computer has enough time to complete the check.

5. Select the Check Database button

6.       Select Fix and wait for the database fix to complete.

7.       Select close when the fix has finished.

If there are still errors in some of the tables, you can select fix again to attempt to fix it them. If errors still remain, they may be fixed after upgrading to newer versions of CRE.